Cookies, Privacy and Security Policy

Cookies Policy

(1) Introduction

Our website uses cookies. This ‘Cookie Policy’ (our policy on the use of cookies) applies to all websites, to the pages “branded” on third-party platforms (e.g., Facebook, YouTube, Vimeo, Flickr, Constant Contact, Yahoo!, etc), and to the applications to which you make access or which are used through such websites which are carried out by – or on behalf of – El Mundo Magico Ltd, henceforth also called “sites.” These sites may be hosted on servers located outside the European Union geographical area.

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this Cookies Policy.

If you do not consent to our use of cookies in this fashion, you must configure your browser correctly, or not to use the El Mundo Magico’s sites. If you decide to disable the cookies that we use, this could affect your user experience whilst you are on our sites.

(2) About cookies

A cookie is a computer (or other device enabled to surf on the internet, like a smartphone, an iPad, or a Tablet) file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

(3) Our cookies

We use both session cookies and persistent cookies on this website.

We may send to you the following cookies:

(a)  _utma, _utmb, _utmc, _utmz – We will use these session/persistent cookies to monitor Google Analytics.

(b) PREF – We will use this persistent cookie to allow playback of embedded videos from YouTube.

(c) DC – We will use this persistent cookie to enable PayPal functionality.

(d) Apache – We will use this persistent cookie to enable PayPal functionality.

(e) TSe9a623 – We will use this session cookie to enable PayPal functionality.

(f) s_pers – We will use this persistent cookie to enable PayPal functionality.

(g) s_sess – We will use this session cookie to enable PayPal functionality.

(4) Third party and Analytics cookies

When you use our website, you may also be sent third party cookies. Our service providers may send you cookies. They may use the information they obtain from your use of their cookies:

(a) to track your browser across multiple websites;

(b) to build a profile of your web surfing; and

(c) to target advertisements which may be of particular interest to you.

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

(5) Cookies and personal information

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

(6) Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(a) in Internet Explorer you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b) in Firefox you can block all cookies by clicking “Preferences”, “Privacy”, selecting “Use custom settings for history” from the drop-down History menu, and unticking “Accept cookies from sites”; and

(c) in Google Chrome, you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will, however, have a negative impact upon the usability of the El Mundo Magico’s sites. If you block cookies, you will not be able to use all the features on this website.

(7) Deleting cookies

You can also delete cookies already stored on your computer. For example:

(a) in Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);

(b) in Firefox, you can delete cookies by clicking Preferences”, “Privacy”, and then “Show Cookies”, and then clicking “Remove All Cookies”; and

(c) in Chrome, you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

Again, doing this may have a negative impact on the usability of the sites.

(8) Cookie preferences

You can manage your preferences relating to the use of cookies on our website by visiting http://www.aboutcookies.org/page-1  

(9) GDPR, Privacy, personal data, right to be forgotten and marketing emails

In compliance with the new Data Protection regulations (GDPR) coming into force on May 25, 2018 and affecting businesses, citizens, residents and users located in the European Union, we will – upon request – enforce your right to be forgotten and permanently delete any personal data we hold about you, which was voluntarily provided by you in order for us to provide our services to you. This may include – but is not limited to – your name, gender, height, weight, nationality, email address, address, date of birth, place of birth, passport number, passport valid from date, passport expiry date, passport country of issue, your photo, and your dietary profile (e.g., if you are vegan, vegetarian, lacto-ovo vegetarian, vegetarian but eat eggs and fish, or not vegetarian). We may also hold other details about you, voluntarily provided by you, in order to better tailor your retreat experience, to better assess your suitability for the retreats we offer and improve safety standards, instances of which may be food allergy, drug allergy, insect byte allergy, any physical and/or mental health conditions you may suffer or have suffered from, as well as any drug use or addiction you may have had.

We will not sell, resale, or pass your details on to any third party, for financial gain of any sort or otherwise, under any circumstance. We may have to share some of the information you provide voluntarily to us to our close partners in Peru and in Colombia in order to deliver our retreat services to you. This information is always treated with due care and utmost confidentiality, and exclusively used to the ends of identifying you and providing you with the services you requested.

We will not contact you and send you unsolicited marketing emails, unless you have previously opted in to receive such communications from us via the relevant sign-up form on the website, on our Facebook page, and/or via explicit consent in response to our request to continue to receive news and offers that may be of interest to you via our marketing emails (Newsletter). If you clicked to continue to receive such emails, we may from time to time send you content which we believe may be relevant to you. We respect your privacy (our Newsletters are typically sent only once to few times a year), and you may unsubscribe at any time, by clicking the “unsubscribe” link at the bottom of each marketing email.

(10) Security and data processing

El Mundo Magico Ltd has security and organisational measures and procedures to secure the data collected and stored.

• The servers hosting our website may be located within and outside the European Union but all comply with very strict international data security standards. However, by using our site you understand and accept that no data transmission is guaranteed to be 100% secure and there may be risks.
• You are responsible of your login information and password. You shall keep them confidential.
• In case your privacy has been breached, please contact us immediately on info [at] elmundomagico.org.
  
• The personal data collected by us is processed at the Company’s offices in Colchester, and in any data processing facilities operated by Siteground (for web hosting, see: https://www.siteground.com/blog/siteground-is-gdpr-compliant/), Constant Contact (for marketing emails, see: https://www.constantcontact.com/uk/legal/privacy-statement) and Yahoo! Small Business email (operated by Aabaco Small Business LLC, see: https://smallbusiness.yahoo.com/privacy-policy in turn taken over by Turbify.com, whose terms of service are available from: https://www.turbify.com/tos).
• We use Google Analytics (see their Privacy Policy at https://www.google.com/policies/privacy/) to track your use of the service, and prepare reports on user activity. Such processing may take place in the US.
• We may record your IP address when you contact us via the contact forms on the website, solely for security and spam-control measures.
• We use payments service provider PayPal Europe (see their Privacy Policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full) which processes payments on our behalf. Such processing may take place in the EU.

(11) Contact us

This website is owned and operated by El Mundo Magico Ltd, Registered in England, 21 September 2000, N. 040760005. If you have any questions about our cookies or this cookies policy, please contact us:

(a) by email, to info@elmundomagico.org;

(b) by telephone, to +44-(0)1206 710615; or

(c) by post, to El Mundo Magico Ltd, Unit 5, 8 Queen’s Road, Lexden, Colchester, Essex C03 3NP, England, U.K.